Know our Cancellation policy

1. Flight Cancellations

Airline rules govern flight cancellations, and terms can vary by carrier and fare type.

• 24-Hour Risk-Free Cancellation: Eligible flights can be canceled within 24 hours of booking without any charge.
• Beyond the Free Window: Cancellations made after 24 hours may incur airline-specific fees, depending on the fare type and destination.
• How to Cancel: Use the “Manage Booking” feature on our website or contact our support team for immediate assistance.

We recommend reviewing the airline’s specific terms during booking to avoid surprises later.

2. Hotel Booking Cancellations

We work with hotels worldwide, each with its own cancellation policy to suit various traveler needs.

• Flexible Cancellations: Many hotels offer free cancellations if made a certain number of hours before check-in (usually 24 to 72 hours).
• Strict or Non-Refundable Rates: Some discounted or promotional rates may not allow cancellations or changes.
• Cancellation Process: Manage cancellations directly through your Sky Tours account or reach out to our team for support.

Checking the hotel’s individual policy during booking helps ensure you pick the right option based on your travel plans.

3. Cruise Booking Cancellations

Cruises operate with unique schedules, often requiring advance notice for any changes or cancellations.

• Advanced Cancellations: Most cruise lines allow penalty-free cancellations up to 60-90 days before the sailing date.
• Closer to Departure: Cancellations within 30 days of departure may result in higher penalties or loss of deposit.
• How to Cancel: Let us know via email or call our 24/7 support team, and we’ll liaise with the cruise operator on your behalf.

It’s essential to book cruises with cancellation policies that align with your travel flexibility needs.

4. Car Rental Cancellations

Our car rental partners offer straightforward policies to meet the needs of both business and leisure travelers.

• Free Cancellation: Most car rentals allow free cancellations if requested 24-48 hours before the pick-up time.
• Late Cancellations: Fees may apply if cancellations are made within the last 24 hours, and no-shows may result in a full charge.
• How to Cancel: Use the Sky Tours website or mobile app to cancel your booking or contact us directly for assistance.

Reviewing the car rental provider’s policy ensures you understand any potential fees for last-minute changes.

5. Missed Cancellations and No-Shows

Failure to cancel in time may result in a “no-show” status. This can lead to additional charges or loss of booking value, depending on the service provider’s terms. To avoid this, we recommend contacting us as soon as you know your plans have changed. Our team will do everything possible to explore solutions, even for last-minute adjustments.

6. Modifying Your Booking Instead of Cancelling

Sometimes, modifying your plans is a better option than canceling. Sky Tours offers flight rescheduling, hotel date changes, cruise adjustments, and car rental extensions. Availability and fare differences apply based on provider terms, but we strive to ensure smooth transitions.

7. Provider-Initiated Cancellations

In case of cancellations initiated by airlines, hotels, cruise operators, or car rental providers (such as due to operational issues or extreme weather), Sky Tours will notify you immediately. We will work closely with the provider to offer alternative travel arrangements or dates to minimize disruptions.

8. Travel Insurance Protection

To safeguard against unexpected cancellations, Sky Tours strongly recommends purchasing travel insurance. Insurance can provide additional protection in case of emergencies, sudden health issues, or other unforeseen events that disrupt your travel plans. This extra layer of security helps reduce the impact of cancellations on your trip.

9. Contact Us for Cancellation Assistance

At Sky Tours Travels, we are committed to making cancellations and booking changes as simple and stress-free as possible. If you have any questions or need help managing your bookings, our dedicated team is available 24/7.

Contact Information:
Email: support@skytourstravels.com
Phone: +1-855-446-6376

No matter what part of your journey requires changes, Sky Tours Travels is here to help ensure your travel experience remains smooth.

Our cancellation policy reflects the values of reliability and transparency that are central to Sky Tours Travels. With flexible options and round-the-clock support, we aim to reduce stress and provide peace of mind, even when plans change.